Privacy policy

This page outlines the privacy policy followed by Why Eye Photography.

This privacy policy explains how we use any information we collect about you when you visit our website.

For the purposes of the Data Protection Act 2018 (the ‘act’) the data controller is Stuart Forster of Why Eye Photography at 6 Raby Drive, East Herrington, Sunderland, SR3 3QE.

Your privacy is important

Your privacy is important to us. We only use the information you provide about yourself when using this website to answer your enquiry or to help us to improve our service to you.

We don’t share this info with any 3rd party, except to the extent necessary to answer your enquiry if that enquiry requires the involvement of a third party.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

The information that we collect

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site at www.whyeyephotography.com, our ‘Website’). This includes information provided when completing our contact form or submitting comments. This may include your name, email address, your website, your organisation’s name, business address and contact telephone number.
  • Details of your visits to our site including, but not limited to, web server statistics, traffic data, location data and details of the web pages and resources that you access.
  • If you contact us, we may keep a record of that correspondence.

Website usage

We may collect information about your computer, including where available your IP address, operating system and browser type via the web server log files, for system administration and to analyse aggregate information.

This is statistical data about our users’ browsing actions and patterns, it does not identify any individual.

Cookies

To comply with EU legislation, we are required to tell you about the cookies used on this website.

We use cookies only because we want you to find the information you need as quickly and easily as possible.

A cookie is a small text file that is placed on your computer when you visit a website. Cookies help websites function usefully and can provide information to website owners.

Cookies do not place viruses on your computer and cannot run programs.

Our cookies do not provide us with any private or personally identifiable information about you. All of the data that’s gathered is anonymous.

Some of the cookies we use collect information about how visitors use our site.

For example, one of our cookies counts the number of visitors to the site and notes which pages they visited. This anonymous information helps us to compile statistical reports, which can help us to improve the site.

Your web browser gives you the ability to accept or decline cookies. Generally, web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, some useful features of this website will not work.

For example, there is the option to view this website as text only, with no graphics. The ‘useTextOnly’ and ‘setString’ cookies remember that you have chosen to view this site with no graphics. If you choose to decline cookies you will have to select the text only option every time you view a new page.

Places to go to find out more about cookies

You can find out more about cookies, including how to see what cookies have been set and how to manage and delete them, at these external sites:

AllAboutCookies.org

tools.google.com/dlpage/gaoptout

How we protect your information

All information you provide to us is stored on secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you transmit to our website; any transmission is therefore at your own risk. Once we have received your information, we use strict internal procedures and security features to prevent unauthorised access.

There are facilities within this web site which allow you to type in information and send it to Why Eye Photography. You should be aware that such transmissions are not subject to any encryption and could, in theory, be intercepted and read by someone. Therefore you may wish to avoid including information which you consider to be private.

Any information you supply to Why Eye Photography via this web site will be handled in accordance with our policies and procedures for data protection.

We also keep your information confidential. The procedures of Why Eye Photography cover the storage, access and disclosure of your information.

How we use your information

We use information held about you in the following ways:

  • To provide you with information, services that you request from us.
  • In displaying the comments that you submit relating to blog posts (comments are displayed alongside names and, if provided, your website).
  • To carry out our obligations arising from any contracts entered into between you and us.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, SMS, post or telephone.

If you do not want us to use your data in this way, please contact us.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can also exercise the right at any time by contacting us.

Our website may, from time to time, contain links to and from the websites of our clients and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Data Protection Act 2018 gives you the right to access information held about you. Please see our full privacy notice for further details about your rights.

Your consent

By submitting your information you consent to the use of that information as set out in this notice.

If we change our privacy notice we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

Should we make any changes so that you may consent to our use of your information in that way we will also e-mail you. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this notice. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

Contact details

We welcome your views about our website and our privacy notice.

If you have any queries or comments about any of the information that you have provided to Why Eye Photography, please contact us by telephone (07947 587 136) or email (stuart @ whyeyephotography.com).

Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details.

This website and its owners will ever ask for personal or sensitive information through social media platforms. We encourage users wishing to discuss potentially sensitive details to contact us via direct communication channels such as by telephone (07947 587 136) or email (stuart @ whyeyephotography.com).

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Personal information

The registered address for Why Eye Photography Limited is 6 Raby Drive, East Herrington, Sunderland, SR3 3QE. The purpose of this notice is to inform you of the type of information (including personal information) that Why Eye Photography Limited receives, how that information is used, with whom we may share that information and how we keep it secure and confidential.

Personal information and confidentiality

We only use any information that may identify individuals (known as personal information) in accordance with Data Protection legislation. 

We also have a Common Law Duty of Confidentiality to protect your information. This means that where a legal basis for using your personal or confidential information does not exist, we will not do so.

There are some specific areas, however, where we do hold and use personal information. In order to process that information we will have met a legal requirement and will use only the minimum data required for the purposes of that processing. The law allows processing of personal information under the following circumstances:

  • We have received consent from individuals to be able to use their information for one or more specific purposes.
  • For the performance of a contract involving an individual.
  • There is a legal requirement that will allow us to use or provide information.
  • There is significant public interest in using the information, such as in order to safeguard an individual or to prevent a serious crime.
  • It is necessary for the legitimate interests of the organisation or a third party.
  • If the personal information has been purposefully made public by the individual to which it relates.
  • It is necessary for the establishment, exercise or defence of legal claims.

Sharing information

We process personal data as described above and have been granted a legal basis for processing data in this way which operates under strict controls to ensure your information is handled lawfully, including the processing of invoices.

We take relevant organisational and technical measures to make sure that the information we hold is secure.

Retention of information

We retain personal information in accordance with data protection legislation.

Your rights

Right of access to your personal information

We will tell you if we use your personal information, what that information is and why we use it. We will also tell you where we obtained the information from and with whom we share your information. Under this right we also have to tell you how long we intend to keep your information.

You are entitled to obtain a copy of the personal information held about you by Why Eye Photography. Any request to access or obtain a copy of this information will be considered in line with the data protection legislation. This is generally free of charge unless your request is very complicated and/or unreasonably excessive; if you require further copies of information already provided to you we may charge a reasonable administrative fee.

To make a request for personal information which Why Eye Photography holds about you as a data controller, email stuart @ whyeyephotography.com or write to:

Why Eye Photography Limited

6 Raby Drive

East Herrington

Sunderland

Tyne and Wear

SR3 3QE

Right to rectification

This right allows you to ask for any information you believe to be inaccurate or incomplete to be corrected and completed. We are allowed one month (30 days) from the date of your request in which to perform any such corrections or add supplementary statements.

We will communicate any rectification of information to anyone to whom it has been disclosed unless this is not possible or involves disproportionate effort. We will tell you who those recipients are if you ask us.

Right to erasure

This right is also commonly referred to as the ‘right to be forgotten’.

You can request that your information be erased, subject to certain exemptions, if it is no longer needed by us for the original purpose we said we would use it for or if you decide to withdraw your consent or if you object to the use of your information.

If it transpires that the information was unlawfully used or is found to infringe the law you can ask for it to be erased. We will erase your information if we have a legal obligation to do so. We will communicate any erasure of information to anyone to whom it has been disclosed unless this is not possible or involves disproportionate effort. We will tell you who those recipients are if you ask us.

Right to restriction of processing

Restriction means marking information with the aim of limiting its processing in the future.

Under this right you can request we restrict information processing for a period of time if you think the information is inaccurate, while we check its accuracy.

If the information is found to have been used unlawfully, you can ask for it to be restricted instead of being erased.

If we no longer need to keep the information but you need us to keep it in connection with a legal claim you are involved with, you can ask us to restrict it.

You can also ask us to restrict processing if you have previously objected to us processing it while we check whether our legitimate reasons for processing it outweigh your right.

Once processing has been restricted we can start to use the information again only if you have consented to this or where it is in connection with a legal claim or if it is to protect the rights of another person or there is a strong public interest. We will tell you before any restriction we have put in place is lifted.

We will communicate any restriction of processing to anyone to whom it has been disclosed unless this is not possible or involves disproportionate effort. We will tell you who those recipients are if you ask us.

Right to data portability

The purpose of this right is to give a person more control over their personal information.

Data portability means you have the right to receive a copy of personal information which you have given us in a structured, commonly-used, machine-readable format and to have it transferred directly to another ‘controller’ where technically possible.

This right only applies to information which is processed by automated means and where you have given consent to the processing or where processing is necessary for the performance of a contract. 

It does not apply if the processing is needed to comply with a legal obligation, our official duties or is for a task carried out in the public interest.

Right to object

You can object to the processing of your personal information if the processing activity is necessary for the performance of a task carried out in connection with our lawful, official duties or those of a third party, or a task carried out in the public interest.

We could refuse to comply with a request only where we could show that there was an overriding legal reason or if we need to process the information in relation to a legal claim.

You also have a separate right to object to processing if it is for direct marketing purposes. We do not use your information in this way but if we did we would tell you about it.

This right also includes a specific right to object to research uses except where this is done in the public interest.

Consent

Where processing is based on consent you have the right to withdraw consent to process your personal data.

Right to complain to the Information Commissioner’s Office

You have the right to complain to the Information Commissioner if you think any processing of your personal data infringes data protection legislation.

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745

Email: casework@ico.org.uk

Visit the ICO website.

Data Protection Officer (DPO)

The DPO tasks are as follows:

  • To inform and advise the controller or the processor and the employees who carry out processing of their obligations under data protection.
  • To monitor compliance with GDPR.
  • To provide advice regarding data protection impact assessments.
  • To cooperate with the Information Commissioner’s Office (ICO) in relation to any serious incident (level 2) resulting in the unlawful loss or disclosure of personal data.
  • To act as the contact point for the ICO on issues relating to processing, including prior consultation and to consult, where appropriate, with regard to any other matter.

The DPO is Stuart Forster, who can be contacted via stuart @ whyeyephotography.com or 07947 587136.